Help & Support
Our help database contains answers to most of the common questions regarding our products. Type your question or keywords below to search the database. If you are unable to find what you are looking for, contact us, and we will do our best to assist you.
Simply follow the steps on that page. If you are trying to install Cbox on a Xanga.com website, be sure to tick "Using Xanga", if it isn't already.
If you install your Cbox and all you see is code, or nothing at all, your host may be stripping out or neutralizing the HTML iframe tags that Cbox needs. Your Cbox code needs to be pasted into an area of your site that accepts HTML without modification. This may mean editing the template, or switching your editor from text to HTML mode.
Remember that you always have the option of posting your Cbox Quick Link instead – get it from the left-hand bar of your control panel. It's just a link, so it will work anywhere. And be sure to ask your host to start supporting Cbox!