Help & Support

The form part of my Cbox doesn't display. I only see the outline.

This can be caused by Internet security software or other plugins or extensions installed in your browser.

For example, if you have Norton Internet Security, the Chrome browser extension that is installed with this software has been known to cause this issue. Disabling the extension will fix it. To do so, enter chrome://extensions in the browser address bar, locate the Norton extension, and disable it.

If you have McAfee Internet Security installed, your Privacy Service may be interfering with the loading of Cboxes. Try the following steps to resolve the problem:

  1. Right click the McAfee icon in your system tray.
  2. Select Privacy Service | Options.
  3. Click on "Block Ads".
  4. Uncheck "Block ads on this computer".
Last updated 27 May 2015

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