Help & Support

Our help database contains answers to most of the common questions regarding our products.

If you are unable to locate a satisfactory answer for your query by searching here, please contact us.

Search support

I lost my Cbox embed code. Where can I get it?

How do I put my Cbox on my website?

How do change my Cbox's style to go with my site's design?

How do I delete messages?

Can I make my Cbox transparent?

How do I disable the ActiveX prompt?

Why does my online-user count differ from [third-party tracker]'s count?

How do I cancel my automatic billing?

How do I downgrade my account?

Microphone (beta)

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