Help & Support

Our help database contains answers to most of the common questions regarding our products.

If you are unable to locate a satisfactory answer for your query by searching here, please contact us.

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I lost my Cbox embed code. Where can I get it?

How do I put my Cbox on my website?

How do change my Cbox's style to go with my site's design?

How do I delete messages?

Can I make my Cbox transparent?

I forgot my password. What can I do?

I deleted some messages by accident. Can I get them back?

I am seeing an error saying "Private Cbox."

Downloading message archives

I can't log in to my account but my username is taken

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