Plans & Pricing
See the important features and differences between the service levels available with Cbox.
How many users can I have online?
Unlike other chat solutions, we do not limit the number of concurrent users. We want as many people engaged with your Cbox as you do. Our infrastructure is capable of supporting very high concurrency without difficulty. Your Cbox plan includes guideline limits on daily activity, but not on concurrent users.
What happens if I go over my plan limits?
These are soft limits. We do not disable or disrupt Cboxes that go over the limit, unless capacity constraints threaten our network's stability. We always maintain spare capacity to keep the service running smoothly. Simply contact us if you'd like to arrange for capacity beyond those we advertise.
Do you have a demo?
The Cbox on the home page is a live example of Cbox Pro. Instead of a demo plan, we offer a 30-day money-back guarantee on your purchase.
Does Cbox work on mobile?
Yes, Cbox supports modern smartphones with its responsive and lightweight design. We provide you with a direct link for your Cbox which is ideal for mobile access, but if your site layout is responsive, then Cbox will work well embedded, too.
Can I change the look & feel?
Customization is a feature with Cbox: we have over 50 configurable settings, over 30 language localizations, and you can customize the colours, fonts and CSS of your Cbox to make it seamless with your site. Our paid plans are also free of branding.
Any other questions?
Please contact us if you have any queries!