Help & Support
Cbox forgets my name
If Cbox does not remember your user name between visits, your browser's privacy settings may be preventing Cbox from storing this information.
Some browsers have a setting specifically to block third-party cookies or site data. When Cbox is embedded on a site, it is considered a third-party content source from the visitor's perspective, and this preference will apply.
You can usually configure an exception for Cbox in your browser's privacy settings. Use *.cbox.ws as the address.
If you have set up an exception for Cbox or configured your browser to allow third-party storage, and Cbox still forgets your name, then the problem may be a browser extension instead. To test this, disable all extensions in your browser, and if that fixes the problem, re-enable them one by one until the problem returns. This last extension will need to be configured with an exception for Cbox, as above.